HOME - Terms And Conditions
These Terms and Conditions (“Terms”) govern your access to and use of services provided by Connect To India Pvt. Ltd. (“Company”, “we”, “us”, or “our”). By using our website or engaging our services, you agree to these Terms, our Privacy Policy, and any additional agreements communicated during onboarding.
These Terms comply with:
We are a full-stack digital agency offering a wide range of technology-driven and creative services, including:
Our services are packaged and priced as fixed-price solutions. We do not offer itemized billing. Clients using their own hosting or domain still pay the same package fee.
We provide clients with a complete, functional website as part of a comprehensive package that includes domain registration, hosting, SSL, design, development, graphics, and content. & support.
Source Code & Backend Access
We do not provide source code, design files, cPanel access, FTP credentials, or any form of backend/server-level access to clients. All websites are delivered as fully hosted, managed solutions.
Ownership of all backend source code, configuration files, frameworks, scripts, and proprietary logic remains with us. Clients are granted usage rights to the live website as long as they remain under an active service agreement.
No File Downloads for Static or Dynamic Sites
Whether the website is static, dynamic, or e-commerce-based, no downloadable files, code packages, or editable assets will be shared with the client unless specifically agreed upon in a separate Source Code Release Agreement, which may involve additional terms and costs.
Intellectual Property Protection
Unauthorized copying, redistribution, reverse-engineering, rehosting, or use of our code or systems is strictly prohibited and will be treated as a violation of intellectual property law.
Violations may result in:
Unauthorized copying, redistribution, reverse-engineering, rehosting, or use of our code or systems is strictly prohibited and will be treated as a violation of intellectual property law.
Domain Policy:
Hosting Policy:
We offer structured, prepaid subscription plans to ensure uninterrupted delivery of long-term digital services. These plans are designed to provide consistent support, maintenance, and performance optimization across multiple digital assets.
Scope of Subscription Plans
Our subscription services may include, but are not limited to:
To ensure lawful and transparent financial transactions, the following payment and invoicing terms shall apply:
Accepted Payment Methods
We accept payments exclusively through the following authorized channels:
Invoicing Procedure
Authorized Payments Only
All payments must be made solely in favor of “Connect To India Pvt. Ltd.”. The company has not authorized any third party, agent, intermediary, or individual to collect payments on its behalf under any alternate name or account.
Any payment made to unauthorized persons or entities shall be at the sole risk of the payer. We shall not be liable for any resulting loss, fraud, or damages in such circumstances.
Official Communication
All financial documentation—including service quotations, proforma invoices, and final tax invoices—shall be issued exclusively from our official company email addresses (e.g., info@connecttoindia.com). Clients are advised to verify the authenticity of all correspondence prior to making any payments.
If you do not receive documents from an official company domain or suspect any fraudulent activity, do not proceed with the payment and report the issue immediately to:
+91-9811326655 | info@connecttoindia.com
01 This policy applies to all services and digital products purchased from Connect To India Pvt. Ltd., including:
2. Cancellation Requests
3. Refund Eligibility
If your cancellation request is eligible and approved:
Example: If a client makes an online payment of ₹10,000 and the gateway charges 2%, ₹200 will be deducted before issuing the refund.
4. Non-Refundable Scenarios
Refunds will not be issued under the following conditions:
5. Additional Standard Terms
6. Refund Processing Timeline
7. Company’s Rights
1) Service Activation:
Project work will begin within 24 to 48 hours after full payment has been received. A dedicated Customer Support Executive will be assigned to your project to ensure effective communication and smooth progress.
2) Project Timeline:
Upon receiving all the necessary and complete information from your side, we will deliver the project within 2 to 3 working weeks. The actual timeline may vary depending on the complexity and specific requirements of your project.
3) Changes & Modifications:
All change or modification requests must be submitted in writing via your registered email address. We do not accept requests made via WhatsApp, phone calls, or verbal communication, to maintain clarity, proper documentation, and accurate implementation.
4) Implementation of Changes:
Once changes or modifications are received via email, our support team will evaluate them and communicate the estimated time required for implementation.
Please note, the minimum turnaround time for any modification is 2 to 3 working days, depending on the nature and extent of the edits.
We provide professional, ethical, and data-driven SEO and digital marketing services in accordance with industry standards and Google’s Search Essentials (formerly Webmaster Guidelines). By engaging our SEO or digital marketing services, you acknowledge and agree to the following terms:
Our Commitment
We deliver customized strategies designed to improve online visibility and search performance over time. Our services may include:
Disclaimer of Guarantees
While we aim for the best possible outcomes, clients expressly acknowledge that we do not guarantee:
Search engine results are influenced by numerous factors beyond our control, including algorithm updates, competitor activity, user behavior, and changes in third-party platforms.
Ethical Practice Commitment
We strictly adhere to white-hat SEO practices and do not engage in or support any of the following:
Engaging in such practices can lead to penalties, de-indexing, or permanent ranking loss. We prioritize sustainable growth and long-term brand integrity over short-term manipulation
1. Scope of Services
We shall provide the following services in relation to social media campaigns and advertising, subject to the conditions set forth herein:
2. Revisions and Additional Charges
3. Performance and Results Disclaimer
4. Cultural and Religious Content
5. Control and Responsibility
6. Limitation of Liability
While we will exert our best efforts in managing and optimizing the campaigns, we cannot be held liable for any damages, losses, or lack of expected outcomes resulting from the campaigns, as these are contingent on factors outside our control, including but not limited to third-party platform changes, consumer behavior, or other external factors.
We prioritize the security of your data, but it is important to note that data protection is a shared responsibility.
We maintain strict guidelines regarding the types of websites and businesses we engage with. We do not offer services or support for websites or businesses that involve:
Violation of this policy will result in the following actions:
Every website developed by us will include the following line in the footer:
"© [Year] [Client Name]. All Rights Reserved. Developed & Managed by Connect To India Pvt. Ltd."
This credit is mandatory and reflects our role in delivering and maintaining your digital presence.
Clients agree and acknowledge that, during the term of any project and for a period of twelve (12) months following the completion or termination of any services provided by us, they shall not, directly or indirectly:
Consequences of Violation
In the event of a breach of this clause, the client agrees to the following remedies, without limitation:
To ensure a professional, secure, and productive working relationship, clients of Connect To India Pvt. Ltd. agree to adhere to the following responsibilities:
Clients must not upload, transmit, or distribute any content that includes:
Violation of Responsibilities
Failure to comply with the above responsibilities may result in:
We are committed to delivering high-quality services and solutions. However, certain circumstances and outcomes are beyond our control. As such, we shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to:
We value transparent, honest, and professional communication. In the event of any disagreement or concern, the following procedures shall apply:
We shall not be held liable for any delay, interruption, or failure to perform its obligations under this agreement if such delay or failure results from circumstances beyond its reasonable control, including but not limited to:
We reserve the right to modify, amend, or update these Terms and Conditions at any time, at our sole discretion. Any changes will be effective immediately upon posting the revised version, which will be reflected by the updated “Effective Date” noted at the top of the document.
By continuing to access or use our website or services after any such modifications, you acknowledge and agree to be bound by the most current version of the Terms. It is your responsibility to review these Terms periodically for any updates or changes.
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